STRIPE BEANIE

Please allow 1-2 business days for your order to be packed. Once shipped you'll receive a tracking number via email/ SMS.

• UK: DHL 1-2 business days

Please allow 1-2 business days for your order to be packed. Once shipped you'll receive a tracking number via email.

• INTERNATIONAL: DHL Express 1-6 business days

No surprise import fees on delivery
All international orders are shipped Delivered Duty Paid (DDP). That means duties, custom charges and sale taxes are included in your checkout total. You'll see a full cost breakdown before completing your purchase.

Exchanges
If you wish to exchange an item for a different size, colour, or style, please simply return your original order for a full refund and place a new order for the desired item on our website. This ensures the fastest and most efficient process for you.

Email us info@doubleyou-studios.com and we will get back to you within 24-48 hours with our returns process

Refund/Return
If you're not completely satisfied with your order, you may return your item(s) within 14 days of the delivery date for a full refund. Please email us info@doubleyou-studios.com and we will get back to you within 24-48 hours with our refund process.

Refund Conditions:

• Items must be in their original packaging/condition, unworn, unwashed, and with all tags attached.
  
• Sale items are final and cannot be returned or exchanged.
  
• All customers are responsible for the cost of shipment back to us.

Damaged Items and Order Issues
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Items damaged by the customer will not be refunded.